What is a B2B service agreement?

A B2B service agreement is a legally binding contract between two businesses, outlining the terms and conditions under which one business will provide services to the other. It typically specifies the scope of work, deliverables, timelines, payment terms, intellectual property rights, confidentiality clauses, warranties, liabilities, and dispute resolution mechanisms. This agreement is crucial for setting clear expectations, protecting both parties, and ensuring a smooth, professional working relationship, serving as a roadmap for the service delivery and the ongoing partnership.