Privacy policy

Introduction

At PipeRocket, accessible from https://piperocket.digital/, protecting your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.

If you have any questions about our Privacy Policy, please contact us at info@piperocket.digital.

This Privacy Policy applies only to information collected through our website and related services and does not extend to offline data collection.

Consent

By using PipeRocket, you consent to this Privacy Policy and agree to its terms.

Information we collect

We may collect the following types of information:

  • Personal information: Name, email address, phone number, and payment information (e.g., when creating an account or making a purchase).
  • Usage data: IP address, browser type, operating system, date and time of access, and pages visited.
  • Communication details: Information you provide when contacting us, such as message content and attachments.

How we use your information

The information we collect may be used for the following purposes:

  • Provide services:
  • Operate and maintain our website and services.
  • Improve experience:
  • Personalize and enhance user interactions.
  • Communication: Send updates, marketing materials, and respond to inquiries.
  • Security: Detects & prevents fraudulent or unauthorised activities.

Cookies and tracking technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic.
  • Enhance user experience.
  • Serve personalized advertisements.

You can manage cookie preferences in your browser settings. For more information, refer to our Cookie Policy.

Third-party services

We may share your information with trusted third-party services for processing payments, delivering marketing communications, or analyzing website traffic. These parties are bound by confidentiality agreements and cannot use your data for purposes other than those specified by PipeRocket.

Data protection and security

We implement industry-standard measures such as SSL encryption to safeguard your data. While we strive to protect your information, no method of transmission or storage is entirely secure.

Your rights

As a user, you have the following rights:

  • Access your personal data.
  • Request corrections or updates.
  • Opt out of marketing communications.
  • Request deletion of your personal information (subject to legal and contractual obligations).
  • To exercise these rights, contact us at support@piperocket.com.

GDPR and Indian data protection compliance

We comply with GDPR and applicable Indian data protection laws. Users in the EU and India may:

  • Request a copy of the data we hold about them.
  • Request data deletion or restriction of processing.
  • Children’s Privacy
  • PipeRocket does not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such data, contact us immediately.

Changes to the privacy policy

PipeRocket reserves the right to update this policy. Changes will be posted on this page, and significant updates may be communicated via email.

Last updated: Jan 2025

Contact us

For questions or concerns, please reach out:

  • Email: kim@piperocket.digital
  • Address: No 52, Balaji Nagar, Padi, Chennai - 600050
  • Phone: +91 9600093942