JumpFly Reviews: What Clients and Employees Say (2026)

JumpFly, a PPC management agency running Google Ads, Microsoft Ads, and Amazon Ads campaigns, holds a 4.9/5 on Clutch across 95 reviews and a 4.8/5 on Google Maps across 93, with responsiveness and long client tenure the recurring praise (verified September 2026).

JumpFly was founded in 2003 by Brad Garlin and Mike Tatge, with Michael Marchese now serving as President. The agency is headquartered in Hoffman Estates, Illinois, and manages paid search, paid social, Amazon, and email marketing campaigns for clients across ecommerce, moving, and manufacturing sectors, among others.

JumpFly Review Overview

• Clutch: 4.9/5 across 95 reviews, with communicativeness the most-repeated praise tag (verified September 2026).
• Google Maps: 4.8/5 across 93 reviews, with long-term client retention a recurring theme in the review text (verified September 2026).
• Glassdoor: 5.0/5 across 7 reviews with 100% recommending, read directly on the fully loaded profile (verified September 2026).
• G2 and Indeed: both carry live profiles with zero reviews. GoodFirms: a profile exists with no visible rating or count. Trustpilot: a profile exists, but only one of its two displayed reviews is genuine. UpCity and Comparably: both blocked on repeated attempts (checked September 2026).

JumpFly Client Reviews

Clutch and Google Maps both point to a strongly positive, high-volume client picture built on responsiveness and long-running account relationships, while three other platforms carry no usable score (verified September 2026).

Clutch: 4.9/5 (95 reviews)

Clutch’s profile spans reviews dated from February 2023 through March 2026, describing PPC and combined PPC/SEO or PPC/web-design engagements across ecommerce, manufacturing, and moving-company clients. The min. project size is $5,000+ and the average hourly rate is $50-$99/hr.

What clients praise:

• Communicativeness, the single most-repeated tag on the profile (34 mentions)
• Timeliness and proactive project management, also cited repeatedly
• Personalized client care and a reliable, trustworthy partnership, surfaced in Clutch’s own review-highlight cards

Where clients push back:

• A PPC-first scope, with Clutch’s own highlight card noting that clients seeking full-service SEO or creative work may need an additional provider

“They truly understand my company and tailor their strategy accordingly.”

• PPC client, E-Commerce Company, Clutch (Clutch )

Google Maps: 4.8/5 (93 reviews)

Google’s business profile for JumpFly matches the agency by address and phone number, with reviews describing paid search, paid social, and SEO engagements running as long as 20 years.

What clients praise:

• Long-term client retention, with reviewers citing relationships of 2, 6, and over 20 years
• Responsiveness described as feeling like an extension of the client’s own team
• Cross-channel expertise spanning paid search, paid social, and SEO

“JumpFly has been an incredible partner for our paid search, social media, and SEO efforts… What sets them apart, though, is their service … they are incredibly responsive, adaptable, and feel like a true extension of our team rather than just an outside agency.”

• Taylor Newman (Google Maps )

G2 and Indeed carry live profiles with zero reviews, and GoodFirms shows no visible rating or count at all: none of the three can support a score. DesignRush’s review section explicitly mirrors Google Maps, tagging its quotes “Sourced from Google,” so its 4.8/93 figure is the same Google sample recorded above rather than an independent reading.

Trustpilot’s profile displays two reviews, but only one is genuine: the second, dated August 2025, was left for an unrelated trampoline company, and JumpFly’s own reply on the page disowns it: “I believe you have left this review for the wrong business. We are jumpfly.com, and we do digital marketing. We do not sell trampolines.” With one genuine review left, from 2020, no score is reportable.

The fee structure is unpublished, and the two available sources disagree: JumpFly’s own Amazon-pricing page returned a “Page not found” error, so no rate card could be verified at the vendor. Clutch’s aggregated client commentary describes flat or monthly subscription fees, while third-party pricing-comparison sites separately describe a tiered percentage-of-ad-spend model. Neither account could be confirmed against JumpFly’s own site, so the comparison a PPC buyer most needs, how the fee scales with spend, is effectively sales-gated.

Clients across both large samples converge on the same strength: Clutch (95 reviews) and Google Maps (93 reviews) independently surface responsiveness and long client tenure, with no complaint theme corroborated on a second platform beyond Clutch’s own PPC-first scope note.

JumpFly Employer Reviews

Glassdoor is the only employer platform with a usable figure, showing 5.0/5 across 7 reviews with 100% recommending, on a fully loaded profile, though 7 reviews is a non-statistical sample (verified September 2026).

Glassdoor: 5.0/5 (7 reviews)

This figure was read directly from Glassdoor’s fully loaded profile page. Seven reviews is too small a sample to be statistical regardless.

What employees praise:

• A “family-like” culture and strong coworker relationships, cited across multiple reviews
• Career growth and learning opportunities, including the ability to write and publish on the company blog

Where employees push back:

• One reviewer listed only a personal commute concern as a drawback, unrelated to company practices
• No other recurring complaint theme surfaced across the seven reviews

“The people are incredible. The technology is great. I know family-like is a negative buzzword, but my coworkers are my family and the culture here is second to none.”

• SEO Specialist, current employee, more than 10 years (Glassdoor )

Indeed carries a live profile with zero reviews, and Comparably was blocked on two attempts: neither can support a score, leaving Glassdoor’s non-statistical 7-review sample as the only employer-side signal available.

A long-tenured employee review lines up with the client-side tenure pattern: the Glassdoor reviewer sampled has worked at JumpFly more than 10 years, which is directionally consistent with the multi-year client relationships reported on Clutch and Google Maps, though this is an observation, not a causal claim.

Looking for a JumpFly Alternative?

JumpFly’s own reviews are strong, but its fee structure never gets disclosed, leaving buyers to compare an unpublished flat-fee claim against a disputed tiered-percentage claim before signing anything. PipeRocket is a B2B SaaS marketing agency built around a fixed senior-led pod with no junior handoff, working with a limited roster of clients so pipeline reporting on MQLs, CAC, and pipeline value starts by week four. Retainers are scope-based from $3,000 a month with no setup fee.

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Every rating on this page is published by the third-party review platform named beside it and was read on the "last checked" date shown. Scores change as new reviews land — check the source link for the current figure. PipeRocket Digital is the publisher of this page and a competitor of the agency reviewed. See our research methodology.

Vishnu Prasadh PPC Manager at PipeRocket

Vishnu is a paid marketing manager focused on building high-ROI acquisition engines for B2B SaaS companies. Playing a key role in building PipeRocket Digital, he designs and scales paid media programs across Google, LinkedIn, and other performance channels — turning ad spend into qualified pipeline. With a revenue-first approach to every campaign, Vishnu helps SaaS brands move beyond vanity metrics and drive growth that actually closes.

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