Screaming Frog SEO Spider Reviews: What Users Actually Say (2026)
Omar Sheriff
Last updated on
Screaming Frog SEO Spider is a desktop crawler for technical SEO audits. A heavily incentivized 134 to 197-review B2B sample rates it 4.9/5 and 9.2/10, while a tiny, unclaimed, organic Trustpilot sample of 14 sits lower at 4.2/5 with 22% one-star reviews.
Screaming Frog Review Overview
- Capterra, GetApp & Software Advice: 4.9/5 on 134 reviews, one Gartner pool republished three times, checked September 2026, mixed organic and incentivized reviews with at least one explicit “Incentivized” label.
- TrustRadius: 9.2/10 on 197 reviews, checked September 2026, multiple sampled reviews explicitly labelled “Incentivized.”
- Trustpilot: 4.2/5 on 14 reviews, checked September 2026, unclaimed profile, platform’s own “no history of asking for reviews” notice, and the profile description reads as the agency even though the visible reviews discuss the crawler.
- G2: profile exists with zero reviews, checked September 2026, no scored figure to report.
| Source | Score | Reviews | Last checked |
|---|---|---|---|
| Capterra, GetApp & Software Advice (one shared pool) | 4.9/5 | 134 | September 2026 |
| TrustRadius | 9.2/10 | 197 | September 2026 |
| Trustpilot | 4.2/5 | 14 | September 2026 |
| G2 | Profile exists, 0 reviews | — | September 2026 |
What Users Say About Screaming Frog SEO Spider
Screaming Frog Ltd runs both the SEO Spider software and a separate UK SEO agency. Every score below was confirmed as covering the crawler, not the agency, except Trustpilot, which is flagged as mixed.
Capterra, GetApp and Software Advice: 4.9/5 (134 reviews, checked September 2026)
These three listings are one review pool, not three. All show an identical 134-review count and an identical 118/15/1/0/0 star distribution, plus matching sub-scores where shown. Treat this as a single sample republished across three Gartner Digital Markets properties, not triple corroboration. Capterra’s page carries an incentivized-review marker in its own page data, and Software Advice shows the label directly on a review: “Incentivized. This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.” GetApp and Capterra both disclose earning a referral fee on vendor clickthroughs.
What users praise:
- In-depth technical audits described as superior to other SEO tools
- Strong for site migrations, with pre/post crawl comparison to confirm nothing broke
- Fast crawling and a full feature set at a price called “ridiculously cheap” relative to competing tools
- Responsive vendor support, with same-day replies reported
Where users push back:
- Desktop/local software can run out of internal memory on large-site crawls, slowing the machine
- Interface described as dated or cluttered, with a learning curve for new users
- Licence cost can be high for small businesses on tight budgets
- No direct or urgent support channel noted by one reviewer
TrustRadius: 9.2/10 (197 reviews, checked September 2026)
TrustRadius uses a 10-point scale, reported here as published, not converted or averaged against the 5-point platforms. Multiple sampled reviews carry an explicit “Incentivized” label directly under the rating, so this is a meaningfully solicited sample.
What users praise:
- Indispensable for client and internal site audits
- Scheduling and email delivery of crawl results
- Effective at surfacing broken links, duplicate pages and missing tags
- Strong for e-commerce deep crawls, recommended for agencies and individual auditors
Where users push back:
- One reviewer rated it 6/10 citing limited functionality, apparently expecting rank-tracking or cloud capability the Spider isn’t built to provide
- General learning-curve friction consistent with the other platforms
“We have a huge website with millions of pages. We are not always very sure about the errors and internal links that persist on our website. To make the that easier we use Screaming Frog crawlers. The crawler is very efficient and the reporting of the analysis done by the same is quiet (sic) insightful.”
- Verified User, Incentivized review (TrustRadius )
G2: profile exists, zero reviews (checked September 2026)
G2’s listing confirms the category as SEO software and the seller as Screaming Frog, but the page states plainly that the product “hasn’t been reviewed yet.” That absence is itself worth noting: a crawler this widely used in technical SEO carries no G2 reviews at all, which suggests its user base isn’t the G2-reviewing crowd rather than that the tool is unused. No pricing is listed on the G2 page either.
Trustpilot: 4.2/5 (14 reviews, checked September 2026)
Trustpilot’s company description reads in agency language, but the individual reviews visible on the page are almost entirely about the crawler, so this figure is reported with that identity caveat rather than as a clean software score. The profile is unclaimed, and Trustpilot’s own notice reads: “No history of asking for reviews. This company hasn’t invited their customers, so reviews may not be representative.” That makes this the one organic, unsolicited sample on the page. Star distribution: 64% five-star, 7% four-star, 7% three-star, 0% two-star, and 22% one-star.
What users praise:
- Strong technical SEO capability
- Fast, responsive email support
- Powerful crawling and sitemap generation, with accurate data
Where users push back:
- Interface feels technical for beginners and takes time to learn
“One of the best technical SEO tools on the market. I have been using SF since 2015 as a paid user. Their email support is fast and very-very good. Every time I have an issue, they respond pretty much the same day.”
- Erik Molnár, 3 reviews (Trustpilot )
Where the Review Platforms Disagree
The Gartner pool and TrustRadius sit at 4.9/5 and 9.2/10 across 134 to 197 reviews, and both samples carry explicit, per-review “Incentivized” labels alongside organic reviews. Trustpilot sits lower at 4.2/5 across just 14 reviews, unclaimed and unsolicited, with 22% one-star ratings the larger samples don’t show at anything close to that share.
These are not competing measurements of the same thing. The Gartner pool and TrustRadius numbers are pulled substantially from vendor-prompted invitations at meaningful scale; the Trustpilot number is a small, organic sample from a company that, by the platform’s own account, has never asked its customers for reviews. G2, meanwhile, has no reviews at all to weigh in either direction. There is no single “real” score to extract from averaging these; they are different measurements of different populations, and the gap between an incentivized 134 to 197-review B2B sample and a tiny organic consumer-style sample is the finding, not a contradiction to resolve.
Screaming Frog Pricing
Read directly from screamingfrog.co.uk’s pricing page, 2026-09-04, using the page’s own currency switcher (GBP was the default rendering).
- Free: crawl limit of 500 URLs. Includes broken-link and error detection, page title/meta analysis, meta robots review, hreflang audit, duplicate-page discovery, XML sitemap generation and site visualisations. Excludes scheduling, saved crawls, JavaScript rendering, crawl comparison, custom extraction, AI crawling, GA/GSC/PSI integrations and free technical support.
- Paid licence: £199 per licence per year for 1 to 4 licences. Unlocks everything above plus an effectively unlimited crawl count, capped by the machine’s available memory and storage rather than a hard URL ceiling.
- Bulk discounts: £189/licence/year at 5 to 9 licences, £179/licence/year at 10 to 19, and £169/licence/year at 20 or more.
This is a desktop application with an annual per-user licence, not a seat-based SaaS subscription: there’s no monthly billing option on the vendor’s own page, and each user needs their own licence key. A reader used to SaaS pricing conventions should expect the free tier’s cap to be a URL count, not a feature gate that lifts with usage.
GetApp’s own listing shows a starting price of 259 per year, which disagrees with the vendor’s own £199/year. That disagreement is reported as read, not reconciled; the vendor’s own pricing page is the more current, currency-labelled source.
Screaming Frog as a Vendor: Stability Signals
| Source | Score | Reviews | Last checked |
|---|---|---|---|
| Glassdoor | 4.7/5 | 10 | September 2026 |
| Comparably | Not verified (page blocked) | — | September 2026 |
| Indeed | Not verified (unchecked) | — | September 2026 |
Glassdoor rates Screaming Frog 4.7/5 across 10 reviews, with 100% saying they would recommend and 100% reporting a positive business outlook, read directly on the loaded Glassdoor profile (entity E2984227), checked September 2026. One individual review, from a current Digital PR Consultant dated April 2025, rated the company 5.0 across every category, with the only con noted as a slightly long work day.
Comparably was blocked on two separate attempts, returning an access-denied response both times. That is unresolved access, not a confirmed absence of a profile. Indeed was not opened this session; a UK listing referencing three reviews was seen in search results but not browser-verified, so it is recorded as unchecked rather than absent.
No layoffs, acquisition, private-equity ownership or leadership-churn signal surfaced in any source read. Screaming Frog is privately held and small, which makes an absence of such signals plausible, but it was not exhaustively confirmed through Comparably or Indeed.
Do You Need the Tool or the Outcome?
Screaming Frog’s licence starts at £199 a year per user, capped by memory rather than by seats. That price is the cheap part of running technical SEO in house; the expensive part is the headcount needed to run crawls, interpret the output and turn findings into fixes that move rankings every week.
PipeRocket Digital is a B2B SaaS marketing agency working with 70+ B2B SaaS clients, including Storylane, Spendflo and HyperVerge, through a senior-led pod with no junior handoff, reporting pipeline metrics including MQLs, CAC and pipeline value from week four. If the tool isn’t the bottleneck, the team running it usually is.
Our core services include:
If the platform itself is the question, see our Screaming Frog alternatives .
If you’d rather have a senior team run the strategy than run the tool yourself, let’s talk .
Every rating on this page is published by the third-party review platform named beside it and was read on the "last checked" date shown. Scores change as new reviews land — check the source link for the current figure. PipeRocket Digital is the publisher of this page. We are a marketing agency, not a software vendor, and we are not affiliated with, paid by, or an affiliate partner of the product reviewed. We do sell marketing services to teams who evaluate tools like this one. See our research methodology.
